Shipping policy

Last Updated: 3/10/26

Thank you for shopping with MaxGrip Fitness. We are committed to providing a smooth and transparent shipping experience. Please review the following shipping policy before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand, order processing may take slightly longer. Customers will be notified if significant delays occur.

Estimated Shipping Times

Shipping times depend on the destination.

United States
7–12 business days

Canada
8–15 business days

United Kingdom & Europe
8–15 business days

Australia & New Zealand
8–15 business days

International Orders
10–20 business days

Please note that shipping times are estimates only and cannot be guaranteed.

Shipping Delays

MaxGrip Fitness is not responsible for shipping delays caused by circumstances outside of our control, including but not limited to:

  • Shipping carrier delays

  • Customs processing

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Incorrect shipping information provided by the customer

Once an order has been shipped, delivery times are managed by the shipping carrier.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been processed or shipped, MaxGrip Fitness cannot guarantee modifications or refunds.

Orders returned due to incorrect address information may require additional shipping fees for reshipment.

Lost or Stolen Packages

MaxGrip Fitness is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.

If tracking indicates the package has been delivered but you have not received it, please contact the shipping carrier directly.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees determined by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow 3–5 business days for tracking information to update.

Order Changes or Cancellations

Orders may only be changed or canceled within 12 hours of placing the order.

After this time, orders may already be processed and cannot be modified.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: shopserelux@gmail.com

We aim to respond within 24–48 business hours.